Privacy Policy

Who are we?

GEOAmey Limited (company number 7556404) registered in England & Wales and whose registered office is at Unit A, Redwing Centre, Mosley Road, Trafford Park, Stretford, Manchester, United Kingdom, M17 1RJ are committed to protecting your privacy and keeping any personal data you provide to us confidential at all times, in accordance with UK data protection laws. This Privacy Notice sets out the information processing activities that GEOAmey carries out in its capacity as data controller.

All personal data collected by GEOAmey is processed in compliance with the requirements of the UK General Data Protection Regulation, the UK Data Protection Act 2018.

How is your information collected?

Personal data is any information about an individual from which that person can be identified. The personal information that we may collect about you broadly falls into the following categories:

Information that you provide voluntarily. We may process and store information that you have provided voluntarily. For example, when you send us an email. It will be clear to you at this point what personal data you are providing.
Information that we collect from your activities. We collect information about how you use our website automatically through the use of cookies and other technologies. More information on cookies can be found under the ‘Use of cookies’ section below.

How we use your personal information

We will only process (use) your personal information where:

We need to comply with a legal obligation;
We have a ‘legitimate interest’ to do so in order to support our company aims. Our use will be fair and balanced and never unduly impact on your rights;
We have asked your consent for us to do so.
The information below highlights the types of personal data that we use, what we use them for and the lawful basis for processing.

Responding to Enquiries or Requests:

When you contact us with a question or request, we collect your name, contact details, and any enquiry information you provide. We process this data on the basis of our legitimate interests, specifically to provide excellent customer service.

Managing Our Relationship with You:

If you represent an organisation we work with, we may use your name and contact details to manage our ongoing relationship. This is processed under our legitimate interests to maintain a positive and effective working relationship.

Handling Media Requests:

If you are a journalist or media representative, we may collect and retain your name, contact details, and details of your requests. We do this based on our legitimate interests, such as managing communications and maintaining records of media enquiries.

Handling Complaints:

When you submit a complaint, we will process your name, contact details, and the content of your complaint. This is done under our legitimate interests to effectively manage and respond to issues raised.
Responding to Insurance Claims: If you are involved in an insurance-related matter, we may collect your name and contact details in order to manage the claim. This processing is also based on our legitimate interests.

Who we share your information with

We may disclose your personal information to the following categories of recipients:

We may share your personal data with the following categories of recipients, where necessary and appropriate:

IT Providers:

We may share your data with trusted IT service providers who deliver data processing or support services to us. These providers may also process personal information on our behalf for the purposes set out in this Privacy Notice.

Legal Advisors:

We may share your information with legal professionals in order to obtain legal advice or to manage legal matters involving your data.

Insurance Companies:

Your personal data may be shared with insurers when it is necessary to raise or defend an insurance claim.

We will not sell or rent your personal information to third parties. Where we share your information with third parties, we will ensure:

We provide only the information they need to perform their specific services.
They may only use your data for the exact purposes we specify in our contract with them.
We work closely with them to ensure that your privacy is respected and protected at all times.
If we stop using their services, your data held by them will either be deleted or rendered anonymous.

How long we keep your information

We only hold information about you for as long as it is needed for the purpose(s) it was collected, or as required by law.

How we protect your information

The security of your information is very important to us. We protect your information by maintaining physical, electronic, and procedural safeguards in relation to the collection, storage and disclosure of personal data to prevent unauthorised access, accidental loss, disclosure or destruction. We will not transfer your information to other countries outside the United Kingdom.

Your rights

Data protection regulations mean you have rights over how we hold and use the information we hold about you:

Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you wish to action any of the above please email iso@geoamey.co.uk, writing to Unit A, Mosley Road, Trafford Park, Manchester, M17 1RJ or telephoning us on 01454 288 560.

You can also contact our Data Protection Officer directly by email to iso@geoamey.co.uk.

Making a complaint

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113 or online at www.ico.org.uk/concerns.